Your Privacy Matters

At JD Hair Oil, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through Razorpay)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to your inquiries and support requests
• Improving our website and products
• Sending promotional emails (with your consent)
• Preventing fraud and ensuring security

Information Sharing

We may share your information with:

• Shipping Partners: To deliver your orders (Delhivery, BlueDart, India Post)
• Payment Processors: Razorpay for secure payment processing
• Analytics Services: To understand website usage patterns
• Legal Authorities: When required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures including:

• SSL encryption for all data transmission
• Secure payment processing through Razorpay (PCI-DSS compliant)
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

Cookies

Our website uses cookies to:

• Remember your shopping cart
• Understand your preferences
• Analyze website traffic
• Improve user experience

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is retained for 7 years for tax and legal compliance.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@jdhairoil.shop.